The information I have from my search doesn't provide a direct summary or key takeaways for "Breaking Norms, Building Dreams Ep 35: Expectations vs. Realities of Outsourcing." The results I received were about unrelated topics.

However, based on the title alone, I can provide a comprehensive outline of the likely Expectations and Realities that would be discussed in an episode focused on Outsourcing:

Expectations vs. Realities of Outsourcing (Inferred from Title)
This episode of "Breaking Norms, Building Dreams" likely delves into the common misconceptions business owners and entrepreneurs have when they decide to outsource, contrasting them with the practical, day-to-day realities of managing an outsourced team or service.

I. The EXPECTATIONS (The Dream)
These are the primary benefits people hope for when they decide to outsource:

Cost Savings are Massive & Immediate:

Expectation: Outsourcing will instantly cut overhead, leading to significantly lower labor costs and a major boost to the bottom line.

Instant Productivity & Expertise:

Expectation: The outsourced team or individual will be a subject matter expert who can immediately take over a function with minimal training or oversight.

Time Freedom & Simplicity:

Expectation: All the time previously spent on a task will now be free, and the business process will become simpler and hands-off.

24/7 Service/Output:

Expectation: Utilizing different time zones will result in constant work being done, essentially doubling the business's productive hours.

Quality is Guaranteed:

Expectation: The output quality will be equal to or better than in-house work, as the provider is a specialist.

II. The REALITIES (The Grind)
These are the challenges and nuances that often surprise and trip up first-time outsourcers:

Hidden Costs & Time Investment:

Reality: The true "cost" includes the time spent writing detailed SOPs (Standard Operating Procedures), managing the contract, conducting regular check-ins, and the initial hiring process. Savings are realized, but they are not pure savings.

Management is Still Required:

Reality: Outsourcing eliminates the doing but amplifies the managing. You must become an effective delegator and clear communicator, often more so than with an in-house team. Cultural and language differences can add friction.

The Communication Chasm:

Reality: Assumptions about quality, deadlines, and project scope are easily missed when not in the same office. Detailed briefs, consistent feedback loops, and video calls become essential and take time.

Focusing on the Right Metrics:

Reality: Success hinges on defining clear, measurable Key Performance Indicators (KPIs) upfront. Without them, you risk getting high-volume, low-value work.

The Emotional Component of Handover:

Reality: Letting go of control can be difficult. Business owners must trust the process, accept that the task might be done differently (but still effectively), and resist micromanagement.

III. Likely Solutions & Key Takeaways
The episode would likely offer actionable advice to bridge the gap between expectation and reality:

Start Small: Outsource a defined, repeatable task before handing over a core business function.

Invest in Documentation: Treat SOPs as a critical asset; you can't outsource a mess.

Embrace Async Communication: Use tools and systems that allow for clear updates across time zones (e.g., project management software).

Prioritize Alignment: Align the outsourced team's goals directly with the business's overarching goals.

If you can find the actual podcast episode, its content will confirm or elaborate on these points!