While you're asking about "2023," the methods for resolving a Snapchat device ban haven't changed drastically since then and remain largely the same in 2025. It's a frustrating situation because Snapchat bans are often tied to your device ID, IP address, and even your phone number, making it difficult to simply create a new account.

Here's what I (or someone in my situation) would have done to try and resolve a Snapchat device ban, combining common advice and personal experience:

Understanding the Ban (Crucial First Step):

Before trying anything, it's important to understand why you were banned.

Temporary vs. Permanent: Snapchat usually tells you if it's a temporary or permanent ban. Temporary bans expire (usually 24-48 hours, but can be longer). Permanent bans are much harder to reverse.

Reason for Ban:

Third-party apps/tweaks: This is a very common reason for device bans. Using unauthorized apps (e.g., Snapchat++), jailbreaking/rooting, or tweaks to modify Snapchat's functionality.

Spamming/Botting: Rapidly adding friends, sending too many messages, or engaging in automated behavior.

Community Guidelines Violations: Sharing inappropriate content, harassment, hate speech, etc.

Associated Accounts: If multiple accounts linked to your device were banned, your device itself might be flagged.

Used Device: If you bought a used phone, it might have been previously banned by Snapchat.

My Step-by-Step Approach to Resolve a Device Ban:

Assuming it's a device ban (not just an account ban), here's the typical process I'd go through:

Phase 1: Initial Attempts & Appeals (Least Invasive)

Wait Out Temporary Ban (If Applicable):

If the ban message states it's temporary, the first thing I'd do is simply wait. Don't try logging in repeatedly, as that might worsen the situation. I'd give it 48-72 hours.

Submit an Appeal (Always Do This!):

This is the only official way to get your account back.

How: Open the Snapchat app and try to log in. You should see a pop-up with an "Appeal Decision" option if your ban is eligible for appeal.

What to say: Be polite, concise, and truthful.

If you think it's a mistake: Clearly explain why you believe the ban was an error. Provide any evidence you have.

If you used a third-party app (and regret it): I'd admit to using it, explain that I've uninstalled it, deeply apologize, and promise not to use any unauthorized apps again. Showing genuine remorse and a commitment to following rules can sometimes help.

Patience is key: It can take days or even weeks to get a response.

Check Date & Time Settings:

Believe it or not, sometimes incorrect date and time settings on your device can trigger issues. I'd go to my phone's settings and ensure "Set Automatically" is enabled for date and time.

Clear App Cache and Data (Android) / Reinstall (iOS):

Android: Go to Settings > Apps > Snapchat > Storage, then clear cache and clear data.

iOS: Offload and then delete the app, then reinstall it.

This often resolves minor glitches but is unlikely to fix a device ban itself.

Phase 2: Bypassing Device Identifiers (More Invasive)

If appeals fail or aren't an option, Snapchat is tracking device identifiers, IP addresses, and phone numbers. This is where it gets tricky.

Change Your IP Address:

Restart Router: For most home internet users with dynamic IP addresses, simply unplugging your Wi-Fi router for 5-10 minutes and plugging it back in can assign you a new IP address.

Mobile Hotspot: This is a popular workaround. I'd connect my phone to a mobile hotspot from another device (e.g., a friend's phone, or a spare phone with a different SIM). This gives you a completely different IP address.

VPN (Virtual Private Network): This is a very common recommendation.

What I'd do:

Uninstall Snapchat completely from the device.

Subscribe to a reputable VPN service (e.g., NordVPN, ExpressVPN, Surfshark – though this isn't an endorsement, just examples of commonly cited ones).

Install the VPN app on my device.

Connect to a server in a different region/country.

While connected to the VPN, reinstall Snapchat.

Crucially: Do NOT log back into the banned account. I'd create a brand new account with a new email and phone number.

Ongoing: Always use the VPN when accessing Snapchat with this new account to avoid the new account also getting banned, as Snapchat might still link your device.

Use a Different Phone Number/Email for a New Account:

If you're creating a new account, you cannot use the same phone number or email linked to the banned account. You'll need entirely new credentials. This might mean getting a new SIM card or using a Google Voice number (though these can also get flagged).

Factory Reset Your Device (The Most Drastic Step for Device ID):

WARNING: This erases everything from your phone. Back up all your data first!

Why: A factory reset changes the device ID (IMEI on Android, hardware identifiers on iOS) that Snapchat might be tracking.

How:

Android: Settings > General Management (or System) > Reset > Factory Data Reset.

iOS: Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.

Post-Reset: After the reset, I'd set up the phone as a new device (don't restore from a backup that might contain old Snapchat data). Then, with a new IP (via VPN or mobile hotspot), I'd install Snapchat and create a new account with new credentials.

Risk: This is a last resort and still not 100% guaranteed, as Snapchat's detection methods are constantly evolving.

What to AVOID (Things that will likely get you re-banned):

Logging into the banned account: Once it's banned, it's very difficult to get back. Trying to log in repeatedly can just make the device ban more severe.

Using the same phone number/email: Snapchat tracks these.

Using third-party apps again: This is a surefire way to get re-banned.

Creating a new account on the same banned device without taking precautions (IP change, potentially factory reset): Snapchat will likely detect and ban the new account quickly.

Resolving a Snapchat device ban is challenging because of Snapchat's robust detection systems. The most reliable method is often a combination of appealing (if possible) and, failing that, setting up a completely new environment (new IP, new device if truly necessary, and new account details) while strictly adhering to community guidelines moving forward.