A Snapchat device ban is one of the most serious actions Snapchat takes against users who violate their Community Guidelines or Terms of Service. It means your specific device (phone or tablet) is blocked from accessing Snapchat, even with a new account.

It's important to understand: Snapchat's stance is that a device ban is difficult, if not impossible, to circumvent directly. They aim to prevent users from simply creating new accounts on the same device after being banned.

Here's what you need to know about resolving a Snapchat device ban in 2024, focusing on the official and most viable approaches:

1. Appeal the Ban (The Official Method)

Eligibility: If your account lock is eligible for an appeal, you'll see an "Appeal Decision" option when you try to log in to the Snapchat app. This is the only legitimate way to appeal an account or device ban directly with Snapchat.

Process:

Open the Snapchat app and attempt to log in.

If eligible, tap "Appeal Decision" on the pop-up notification.

Follow the prompts and provide a clear, honest explanation of why you believe the ban was a mistake or why your account should be reinstated. Avoid admitting to violations you didn't commit, but be transparent if you made a mistake (e.g., used a third-party app and have since removed it).

Submit your appeal and wait for a response. Snapchat states the review process can take up to 30 days. You'll be notified via email or in the app.

Important Notes:

You can usually only appeal a lock on an account once. If your appeal is denied, you typically cannot submit another one.

If you don't see the "Appeal Decision" option, your ban is not eligible for appeal through this process.

For EU users, if your appeal is unsuccessful, you may have additional avenues to dispute the decision through certified out-of-court dispute settlement bodies under the Digital Services Act.

2. Understand Why Device Bans Happen

Snapchat implements device bans to prevent repeated violations. Common reasons include:

Using Third-Party Apps/Tweaks: This is a major trigger. Any unofficial app that claims to add features to Snapchat (like saving snaps, viewing stories anonymously, etc.) is a violation and can lead to immediate bans.


Spamming: Sending excessive friend requests, snaps, or messages, or engaging in other spam-like behavior.

Violating Community Guidelines: Posting or sharing inappropriate content (hate speech, nudity, harassment, illegal activities, etc.).

Multiple Account Creations on One Device: If too many accounts have been associated with a single device (especially if previous accounts were banned), it can trigger a device ban (often an SS07 error).

3. Less Reliable/Unofficial Workarounds (Use at Your Own Risk)

While Snapchat explicitly states that they cannot unban your device, and these methods are not officially supported or guaranteed, some users report attempting the following to get a new account on a previously banned device. These are generally attempts to "spoof" your device's identity:

Factory Reset Your Device (Extreme Measure): This is a drastic step. A full factory reset might clear some device identifiers, but there's no guarantee it will bypass Snapchat's detection. It wipes all your data, so back up everything first. Even then, advanced device fingerprinting might still detect the hardware.

Android: Go to Settings > General Management (or System) > Reset > Factory Data Reset.

iOS: Go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.

Resetting Advertising ID/Device ID:

Android: Settings > Privacy > Ads > Reset advertising ID.

iOS: Settings > Privacy & Security > Tracking > Toggle off "Allow Apps to Request to Track" for a few seconds, then toggle it back on. Some users also suggest going to Settings > Privacy > Apple Advertising > View Ad Information > Reset Advertising Identifier (this path might vary slightly).

Note: This is less likely to bypass a true device ban as Snapchat often uses more persistent hardware identifiers.

Using a VPN (for IP bans, not device bans): A VPN changes your IP address, which can help if Snapchat has banned your IP address. However, a device ban is separate from an IP ban. While a VPN might allow you to connect from a different IP, if your device itself is flagged, it won't resolve the device ban.

Mobile Hotspot/Different Wi-Fi: Similar to a VPN, this changes your IP address. If the ban is purely IP-based, it might work, but it won't get around a device-specific ban.

Obtaining a New Device: This is the most surefire (and expensive) way to get back on Snapchat if your current device is permanently banned. If you buy a used device, be aware that it might already be device-banned from a previous owner.

Preventing Future Bans:

The best way to avoid a device ban is to adhere strictly to Snapchat's rules:

NEVER use third-party apps or "tweaks" with Snapchat. This is the most common reason for device bans.

Do not engage in spamming or harassment.

Follow all Community Guidelines.

Keep your Snapchat app updated to the latest official version.

Verify your email and phone number for added account security.

In summary, for a Snapchat device ban in 2024, your primary and most legitimate course of action is to appeal the decision through the Snapchat app if the option is available. Unofficial workarounds are generally unreliable and can even lead to further issues.