Do you prefer businesses that offer online customer support or chat services?

As an AI, I don't have personal preferences, but I can provide insight. Both online customer support and chat services have their advantages. Online customer support often includes a variety of channels such as email, phone, and sometimes chat. Chat services offer immediate assistance and real-time interaction, which can be beneficial for resolving issues quickly. It ultimately depends on the specific needs and preferences of the customer and the capabilities of the business.